Salesforce Solutions

Drive digital transformation and boost your business growth with our customised salesforce consulting services.

Salesforce Solutions

Drive digital transformation and boost your business growth with our customised salesforce consulting services.

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Salesforce CRM Solutions: Deliver Seamless Customer Experience, Better Collaboration, and Improve Efficiency

Design next-gen solutions for all your customer acquisition problems with the world's best customer relationship management platform – Salesforce. AWC has helped global clients transform how businesses operate, enabling them to manage their marketing, sales, customer service, and other operations more effectively and efficiently. As a leading provider of customer relationship management (CRM) software, Salesforce offers various benefits to businesses of all sizes across multiple industries.

As a Salesforce partner, we have experience and expertise in leveraging Salesforce solutions to drive growth, transform businesses, and improve customer engagement. Whether you're a small business or an established enterprise, AWC software solutions help your business achieve set goals and take your operations to the next level.

Business Process Automation

We specialize in transforming intricate, information-oriented, organizational-wide business procedures into automated operations. Our team has deep proficiency in the latest automation and workflow solutions like Power Automate, Microsoft SharePoint, and Newgen.

Workflow Solutions

Our team has excellent expertise in crafting comprehensive workflows tailored to your enterprise needs. Our offerings include Microsoft SharePoint, Newgen-powered workflow solutions, and associated assistance.

Knowledge and Document Management Solutions

Newgen-based case management combined with Intelligent document processing is a core part of our document management solutions. Our expertise extends to the provision of Microsoft SharePoint-based knowledge and document management implementations, as well as document and information portals and intranets.

What We Offer

Salesforce Consulting

AWC's Salesforce consulting services help boost the efficiency and effectiveness of your sales, marketing, and customer support teams. As a Salesforce consulting company with years of experience across industries and domains, we have helped companies embark on a digital transformation journey. Our expert Salesforce consultants work with your business to improve the customer experience, identify customer needs and help your organization get a competitive edge.

Salesforce Lightning

Take advantage of the advanced features and harness the lightning power of Salesforce with AWC. Our team possesses the expertise to enable your enterprise to transition into the realm of Salesforce Lightning, guaranteeing your personnel an effortless and uninterrupted experience. Empower your business with the ability to design and develop Salesforce applications that are tailored to your unique workflows and processes.

Salesforce Quote-to-Cash

The Quote-to-Cash process is complex and time-consuming. Salesforce Quote-to-Cash simplifies this process by offering a single, integrated platform that automates and streamlines the entire sales process. Eliminate the downtime and inaccuracies that plague the quote-to-cash process with our experts who take care of Salesforce Quote-to-Cash implementation and support.

Salesforce Development

Create custom applications, integrations, and solutions tailored to your unique needs and requirements by leveraging the power of Salesforce Development services. Our salesforce developers help you customise your platform to align with your business requirements, optimise your workflows, and develop custom apps to improve productivity. We help your business gain a competitive edge in its industry by improving customer engagement and loyalty to enhance the customer experience.

Technologies We Use

Sales Cloud

Sales Cloud is a powerful solution offered by Salesforce. Sales Cloud provides businesses with comprehensive tools for managing their sales processes, from lead generation and qualification to deal closure and account management. We help you unlock the full potential of the Salesforce CRM platform and drive growth for your business, leverage Sales Cloud to increase sales productivity, improve customer engagement, and streamline your sales processes....

Service Cloud

Service Cloud provides businesses with comprehensive tools for managing their customer service processes, from case management and routing to self-service portals and social media support. We help your business to harness the power of the Service Cloud platform to streamline your customer service processes, improve efficiency, and drive growth and success....

Marketing Cloud

Salesforce Marketing Cloud allows marketers to create and manage their marketing campaigns and customer interactions across multiple channels, including email, mobile, social media, and advertising. Our team of Marketing Cloud experts specializes in automating key marketing processes to improve your efficiency and productivity, reducing time to market, and improving the effectiveness of your campaigns. We can help you streamline your digital marketing efforts and optimize customer engagement like never before...

Faqs

What is Salesforce?

Salesforce is a cloud-based SaaS customer relationship management (CRM) platform that helps businesses manage their sales processes, customer interactions, marketing campaigns, and more.

What are the benefits of using Salesforce?

Some key benefits of using Salesforce include increased sales efficiency, improved customer relationships, better marketing campaign management, enhanced collaboration, and greater flexibility.

How is Salesforce different from other CRM systems?

Salesforce is a cloud-based SaaS CRM system. It can be accessed from anywhere with an internet connection. It is highly customizable, with various features and tools that can be tailored to meet the needs of individual businesses.

How secure is Salesforce?

Salesforce is a very secure platform. It uses various measures to protect customer data, including encryption, two-factor authentication, and regular security audits.

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