Services /Problem Statement:
Physical document dependency for approval and processing. Lack of Real-time visibility of transactions & Volumes. Lack of Control over escalation and exception handling. Escalations and Approvals are on mail. Communicated over phone for exceptions-Internal circulation/Approval. Traceability of instruments & Exceptions
- OmniScan for Scanning & Indexing and Allocation
- iBPS for Workflow management
- OmniDocs for Document view and retrieval
Enforcement of Standardization & Compliance with regulations. Complete process mapping and end-to-end process automation. Real time visibility, tracking and monitoring of the entire process. Allows new processes to be implemented more quickly and allows existing processes to be tweaked and customized more easily. Definition and measurement of turnaround time for SLA management. Flexibility in accommodating and deploying process changes. Auto work allocation / notifications / escalations / reminders. Exception handling and escalation management. Process flow based on business rules. Seamless process flow for approval. Lower operational cost.