Client Overview
Services /Problem Statement:
Process handling between multiple departments is manual, as departments are interacting with each other over emails, calls. Physical document dependency for invoice approval and processing. Difficulty in tracking the existing documents/ invoices. Lack of Transparency across End-to-End Transactions. Lack of Control over Vendor handling at department level as these are currently handled over emails or calls. Delay in vendor payments due to paper movement/ leakage. Lack of centralized digital repository across all departments
Enforcement of Standardization & Compliance with regulations. Complete process mapping and end-to-end process automation. Real time visibility, tracking and monitoring of the entire process. Allows new processes to be implemented more quickly and allows existing processes to be tweaked and customized more easily. Definition and measurement of turnaround time for SLA management. Flexibility in accommodating and deploying process changes. Auto work allocation / notifications / escalations / reminders. Exception handling and escalation management. Process flow based on business rules. Seamless process flow for approval. Lower operational cost